Terms of Service

Overview

Welcome to RutaLibre! The terms "we," "us," and "our" refer to RutaLibre. RutaLibre operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a carefully curated shopping experience (the "Services").

RutaLibre is powered by Shopify Inc., Shopify Commerce Singapore Pte. Ltd., or Shopify International Limited, depending on RutaLibre's location, which enables us to provide the Services.

The following terms and conditions, together with the policies referenced herein (collectively, the "Terms of Service"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and address matters such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms of Service or our Privacy Policy, you must not use or access our Services.

These Terms of Service do not limit any rights you may have under applicable consumer protection laws or any other legal rights that cannot be waived.

1. Access and Account

By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, have purchased, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing information, payment details, and shipping information.

You represent and warrant that all information you provide through our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities conducted through your account.

You may not transfer, sell, assign, or license your account to any other person.

2. Our Products

We have made every effort to accurately represent our products and services in our online stores.

However, please note that product colors or appearance may differ from how they appear on your screen due to the type of device you use to access the store, as well as your device's settings and configuration.

We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be identical to those displayed or represented in our online stores.

All product descriptions are subject to change at any time without notice and at our sole discretion.

We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

3. Orders

By placing an order, you are submitting an offer to purchase and authorizing us and our payment processors to charge the full order amount to your selected payment method.

RutaLibre reserves the right to accept or reject your order for any reason and at its sole discretion, subject to applicable law.

Your order will not be considered accepted until RutaLibre confirms its acceptance.

We must receive and process your payment before accepting your order.

Please review your order carefully before submitting it, as RutaLibre may not be able to accommodate cancellation requests once an order has been accepted.

If we decline, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided when placing the order.

Your purchases are eligible for returns or exchanges only in accordance with our Return and Refund Policy.

This does not limit any rights you may have under applicable law.

You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.

4. Pricing and Billing

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product or service will be the price in effect at the time you place your order and will be stated in your order confirmation email.

Unless expressly stated otherwise, listed prices do not include taxes, shipping fees, handling charges, or customs and import duties.

Prices displayed in our online stores may differ from those offered in physical retail locations or online stores (or other businesses) operated by third parties.

From time to time, we may offer promotions through the Services that affect pricing and are governed by terms and conditions separate from these Terms of Service.

In the event of a conflict between the terms of a promotion and these Terms of Service, the promotional terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores.

You also agree to promptly update your account information and other details, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you when necessary.

You represent and warrant that:

1. You are authorized to use the payment method you provide.

2. The information provided for that payment method is truthful, accurate, and complete.

3. Any charges you incur will be accepted and processed by your payment provider.

4. You will pay all charges incurred at the listed prices, including shipping and handling fees and any applicable taxes.

5. Shipping and Delivery

Unless otherwise stated, we are not responsible for shipping or delivery delays.

All delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs procedures, or events beyond our control.

To the fullest extent permitted by applicable law, ownership and risk of loss transfer to you when we deliver the products to the shipping carrier, unless applicable law provides otherwise.

We are not responsible for delays or failures caused by events beyond our reasonable control, including carrier or customs delays, natural disasters, severe weather conditions, labor disputes, supply shortages, interruptions in utilities or telecommunications services, cybersecurity incidents, government actions, or other similar events.

Please refer to our Shipping Policy for additional information.

6. Intellectual Property

Our Services, including but not limited to all trademarks, brand names, text, images, graphics, product reviews, videos, and audio, are owned by RutaLibre, its affiliates, or licensors and are protected by trademark, copyright, and other intellectual property laws in the United States and other countries.

Product listings are also managed and owned by RutaLibre.

The purchase or delivery of any product does not grant or transfer any intellectual property rights, including patents, copyrights, trademarks, or other proprietary rights, related to the product, its design, software, or underlying technology.

All such rights remain exclusively with RutaLibre or the original rights holder.

These Terms permit you to use the Services for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Unless expressly stated otherwise herein, nothing in these Terms of Service grants or shall be interpreted as granting any license or other rights under any patent, trademark, copyright, or other intellectual property belonging to RutaLibre, Shopify, or any third party.

Unauthorized use of the Services may violate applicable intellectual property laws or other laws.

RutaLibre reserves all rights not expressly granted herein.

RutaLibre's names, logos, product and service names, designs, and slogans are trademarks of RutaLibre or its affiliates or licensors.

You may not use these trademarks without RutaLibre's prior written permission.

Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify.

All other names, logos, product and service names, designs, and slogans appearing within the Services are trademarks of their respective owners.

7. Optional Tools

As part of the Services, you may be provided access to third-party customer tools over which we have no monitoring, control, or influence.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without endorsement.

We assume no liability arising from or related to your use of optional third-party tools.

Any use of optional tools offered through the website is entirely at your own discretion and risk.

You should ensure that you are familiar with and agree to the terms under which these tools are provided by their respective third-party providers.

We may also introduce new features through the Services in the future, including new tools and resources.

Such new features will also be considered part of the Services and will be subject to these Terms of Service.

8. Third-Party Links

The Services may contain materials and links to websites provided or operated by third parties, including integrated third-party features.

We are not responsible for reviewing or evaluating the content or accuracy of third-party materials or websites you choose to access.

If you decide to leave the Services to access third-party materials or websites, you do so at your own risk.

We assume no liability for any damages or losses related to your access to third-party websites or your purchase or use of products, services, resources, or content available through those websites.

We encourage you to carefully review third-party policies and practices and ensure that you understand them before engaging in any transaction.

Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the relevant third party.

9. Relationship with Shopify

RutaLibre operates on the Shopify platform, which enables us to provide the Services.

When you use the Services, your device communicates with Shopify's systems to facilitate their operation.

Section 10 explains how Shopify uses and processes information resulting from these interactions.

However, any purchase or sale made through our Store is conducted directly with RutaLibre.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of transactions between you and RutaLibre, including any damages, injuries, or losses arising from purchased products or services.

You hereby expressly release Shopify and its affiliates from any claims, damages, or liabilities arising from or related to your purchases and transactions with RutaLibre.

10. Privacy Policy

Our Privacy Policy explains how we may collect, use, and disclose certain personal information resulting from your use of the Services.

By using the Services, you acknowledge that you have read our Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects, uses, processes, and stores personal information regarding your access to and use of the Services, including information about your transactions, as you browse and interact with them.

Shopify may use this information for purposes including, but not limited to, providing, protecting, and improving the Services; processing transactions; and helping prevent fraud on this website and other Shopify-powered websites.

Information collected when you visit or use the Services, including information automatically collected about your browsing activity, will be transmitted to and shared with Shopify and third parties that may be located in countries other than your country of residence for the purpose of providing services to you.

Please review our Privacy Policy and Shopify's Privacy Policy for more information about how we, Shopify, and our partners use your personal information.

11. Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial purposes.

For example, we may exercise the rights granted under this license to operate, provide, evaluate, refine, improve, and promote the Services, as well as to fulfill our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that:

1. You own or possess all necessary rights to the Feedback.

2. You have disclosed any compensation or incentives received in connection with submitting the Feedback.

3. Your Feedback complies with these Terms of Service.

We are under no obligation to:

1. Keep your Feedback confidential.

2. Pay compensation for your Feedback.

3. Respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates third-party intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any third-party rights, including copyrights, trademarks, privacy rights, publicity rights, or other personal or proprietary rights.

You also agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene material, computer viruses, or other malicious software that could affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of your Feedback.

You are solely responsible for the Feedback you submit and its accuracy.

We assume no liability for Feedback posted by you or third parties.

12. Errors, Inaccuracies, and Omissions

Occasionally, information provided through the Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions, as well as to change or update information or cancel orders if any information is inaccurate, even after an order has been submitted.

If we cancel an order after payment has been collected, we will issue the appropriate refund in accordance with applicable law.

13. Prohibited Uses

13.1 You may access and use the Services only for lawful purposes.

You may not access or use the Services, directly or indirectly:

(a) For any unlawful or malicious purpose.

(b) To violate or breach any local, state, provincial, or international regulations, rules, laws, or ordinances.

(c) To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

(d) To harass, abuse, insult, harm, defame, slander, disparage, or intimidate any of our employees or any other person.

(e) To transmit false or misleading information.

(f) To knowingly send, receive, upload, download, use, or reuse any material that does not comply with these Terms of Service.

(g) To transmit or arrange for the transmission of any advertising or promotional material, including junk mail, chain letters, spam, or any other similar solicitation.

(h) To impersonate or attempt to impersonate any other person or entity.

(i) To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services or that, in our judgment, may harm RutaLibre, Shopify, or users of the Services, or expose them to legal liability.

13.2 You also agree not to:

(a) Upload or transmit viruses or any other type of malicious code that may be used to affect the functionality or operation of the Services.

(b) Reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services.

(c) Collect or track the personal information of others.

(d) Engage in spamming, phishing, pharming, or the use of deceptive pretexts in connection with the Services.

(e) Use robots, spiders, scraping tools, data collection or extraction tools, automated devices or processes, AI tools (including autonomous or agentic AI), or automated or manual methods to access the Services.

(f) Interfere with, circumvent, or bypass security or authorization features, robot exclusion headers, or other measures used to restrict access to the Services.

We reserve the right to suspend, disable, or terminate your account at any time without prior notice if we determine that you have violated any part of these Terms.

14. Agents

14.1 This section (the "Agent Terms") applies if you use, permit, enable, or cause an Agent to be deployed to access, use, or interact with the Services.

An "Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the direction of any person or entity and that may operate on behalf of an individual or using their device without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself and operates in strict compliance with the requirements outlined in Section 14.4 at all times.

Additionally, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any Service.

14.3 We may limit, including through technical measures, whether and how an Agent accesses, uses, or interacts with the Services.

14.4 Agents must:

(a) Identify all HTTP/HTTPS requests as originating from an Agent and disclose the Agent's name by including the following in the request's user-agent string: Agent/[agent name].

(b) Not conceal or disguise the fact that any access, use, or interaction originates from an Agent, including by:

(i) Imitating human behavior or interaction patterns.

(ii) Solving or bypassing CAPTCHAs or other measures designed to distinguish automated activity from human activity.

(c) Respond truthfully to any question or request intended to determine whether interactions originate from a human or a computer.

(d) Not circumvent or otherwise avoid any measures designed to block, limit, modify, or control whether or how Agents access, use, or interact with the Services.

15. Termination

We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion, at any time and without prior notice.

You will remain responsible for all amounts owed up to and including the date of termination.

The following sections will survive termination:

Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that, by their nature, should survive termination.

16. Disclaimer of Warranties

The information presented on or through the Services is provided for general informational purposes only.

We do not guarantee the accuracy, completeness, or usefulness of this information.

Any reliance you place on such information is strictly at your own risk.

We disclaim all liability arising from reliance on these materials by you, any other visitor to the Services, or anyone who may be informed of their contents.

Unless expressly stated otherwise by RutaLibre, the Services and all products offered through them are provided "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, whether express or implied.

This includes all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not warrant or represent that your use of the Services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions restrict or do not permit the exclusion of implied warranties or other warranties, so the exclusions above may not apply to you.

17. Limitation of Liability

To the fullest extent permitted by law, in no event shall RutaLibre, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or those of Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Services or any products purchased through the Services.

This limitation also applies to any other claim related in any way to your use of the Services or any product, including, but not limited to, errors or omissions in any content, or any loss or damage of any kind incurred as a result of using the Services or any content (or product) posted, transmitted, or otherwise made available through the Services, even if we have been advised of the possibility of such damages.

Nothing in these Terms of Service excludes or limits liability that cannot be excluded or limited under applicable law.

18. Indemnification

You agree to indemnify, defend, and hold harmless RutaLibre, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to third parties arising out of or resulting from:

1. Your breach of these Terms of Service or any documents incorporated herein by reference.

2. Your violation of any law or the rights of a third party.

3. Your access to and use of the Services.

We will notify you of any claim subject to indemnification. However, failure to provide timely notice will not relieve you of your obligations unless such failure causes you substantial prejudice.

We may assume control of the defense and settlement of any such claim at your expense, including the selection of legal counsel.

However, we will not agree to any settlement that imposes non-monetary obligations on you without your consent, which shall not be unreasonably withheld.

You agree to cooperate in the defense of claims subject to indemnification, including by providing relevant documentation.

19. Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless remain enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity or enforceability of the remaining provisions.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws or other laws that cannot be waived by contract.

If any provision of these Terms conflicts with such rights, those rights shall prevail.

20. Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this website or in connection with the Services, constitute the entire agreement and understanding between you and us.

They govern your use of the Services and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us, including, without limitation, any previous versions of the Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

21. Assignment

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent.

Any attempt to do so shall be null and void.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice.

22. Governing Law

These Terms shall be governed by the laws of the jurisdiction in which RutaLibre is headquartered or incorporated, without regard to conflict-of-law principles.

You and RutaLibre agree to the jurisdiction and authority of the courts located in that jurisdiction, except where prohibited by applicable law.

You and RutaLibre consent to the venue and personal jurisdiction of those courts.

Nothing in this section limits any rights you may have to bring claims before courts in your local jurisdiction or to rely on mandatory laws applicable in your place of residence.

23. Translations

These Terms of Service may be available in languages other than English.

In the event of any discrepancy or conflict between the English version of these Terms of Service and any version available in another language, the most recent English version shall prevail.

Any disputes arising from these Terms of Service shall be resolved in English unless RutaLibre determines otherwise, at its sole discretion, or applicable law requires otherwise.

24. Headings

The headings used in this Agreement are included for convenience only and shall not limit or otherwise affect these Terms.

25. Electronic Communications

By using the Services or placing an order, you agree that we may send you transactional and service-related communications electronically, including through email, account notifications, or notices posted within the Services.

These communications may relate to your orders, account, purchases, returns, these Terms of Service, or other matters related to the Services.

You are responsible for keeping your contact information up to date.

26. Changes to the Terms of Service

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website.

It is your responsibility to periodically review our website for changes.

We will notify you of any material changes to these Terms of Service in accordance with applicable law, and such changes will take effect on the date specified in the notice.

Your continued use of or access to the Services following the publication of any changes to these Terms of Service constitutes your acceptance of those changes.

27. Contact Information

Questions about these Terms of Service should be sent to:

romobrandon255@gmail.com

Our contact information is available in our Contact Information Policy.